24/7 Emergency Response
Live triage and dispatch in minutes, with escalations and ETAs you can see—day or night.
Nationwide Multi-Site Facility Services • United States
The single point of contact for every facility request.
bmfm24 delivers 24/7 emergency response, preventive maintenance, and project execution across the United States. We coordinate a vetted network of 16,000+ trade partners to keep your locations safe, open, and on-brand—while your teams manage one vendor, one SLA, one invoice.
Four ways we create measurable FM value
Modern coordination, transparent reporting, and trade coverage that scales with your footprint.
Preventive Maintenance
Programs that reduce reactive spend, extend asset life, and cut downtime across portfolios.
Single Partner. Single SLA.
One point of contact covers HVAC/R, electrical, plumbing, handyman, doors, flooring, signage, and more.
Transparent Reporting
Real-time status, photos, and cost controls. Quarterly reviews align spend with business goals.
Comprehensive services that keep locations open
From emergency restorations to multi-trade rollouts, we orchestrate the right crews with the right materials—on time, on budget.
Emergency Response
Corrective Repairs
HVAC/R
Electrical
Plumbing
Doors & Glass
6,000+
Qualified Vendors
2,500+
Client Locations
40,000
Annual Services
800+
Cities Served
Trusted by Leading Brands
Ready to consolidate vendors and simplify FM?
We cover the United States with 24/7 dispatch and a dedicated account team.
FAQ
Do you cover every US state?
Yes. We service all 50 states through our vetted vendor network and national coordination team.
How fast is emergency dispatch?
We triage within minutes and provide ETAs; timelines vary by trade and location, but escalation paths are built-in.
Can you integrate with our work order system?
Absolutely. We connect to most FM platforms via portal or API and mirror your workflows and data fields.
How do you manage quality across vendors?
Scorecards, photo verification, site sign-offs, and audits—plus continuous performance reviews.
Have a scope ready?
Send your location list and trade mix—we’ll fast-track a proposal.
Still have questions?
Our team can walk through example SLAs, pricing models, and reporting on a quick call.
Talk to an FM SpecialistOur Services
Programs tailored to multi-location retailers, restaurants, financial services, healthcare, logistics, and more.
Emergency Services
- 24/7 triage & dispatch
- Water/fire restoration
- Board-up & glass
- Storm response
Preventive Maintenance
- HVAC/R PM programs
- Asset tagging & health
- Lighting & life-safety
- Seasonal readiness
Project Management
- Rollouts & retrofits
- Remodels & refresh
- Capital projects
- Closeouts & reporting
Repair & Restoration
- HVAC/R, electrical, plumbing
- Carpentry, flooring, paint
- Doors, locks, signage
- Parking lots & exterior
Vendor Management
- 16,000+ vetted partners
- Onboarding & compliance
- SLA & QA audits
- Consolidated invoicing
Technology & Reporting
- Portal & API integration
- Photo & status tracking
- Spend & trend analytics
- Quarterly business reviews
Getting started is simple
1. Scope & Priorities
We align on locations, trades, SLAs, and KPIs—then set up your dedicated account team.
2. Onboard & Integrate
We connect to your work order portal, enable reporting, and onboard required vendors.
3. Launch & Optimize
We go live with 24/7 coverage and iterate using SLA, spend, and satisfaction scores.
Need a proposal for your portfolio?
Share your locations and trade mix—we’ll turn around a tailored FM plan.
Why Work With Us
The problem
Fragmented vendors, inconsistent quality, opaque invoicing, and constant firefighting drain your team’s bandwidth. Locations suffer, brand standards slip, and spend climbs without clear ROI.
Our solution
bmfm24 centralizes your program under one accountable partner. We combine a vetted national network with disciplined process, proactive maintenance, and transparent reporting to stabilize operations and reduce total cost of ownership.
Six reasons operations leaders choose bmfm24
Speed to Dispatch
Escalation paths and on-call coordination reduce downtime when minutes matter.
Quality Assurance
Vendor scorecards, photo verification, and post-work audits lock in standards.
24/7 Coverage
Live support across the United States—including after hours and holidays.
Transparent Reporting
Track SLAs, spend, and trends with exportable reports and QBRs.
Consolidated Billing
One invoice, standardized rates, and fewer surprises across all trades.
Scalable Coverage
16,000+ vendors across 3,500+ cities. Add locations without adding complexity.
Our commitment to excellence
Every work order is handled with urgency, craftsmanship, and communication. We measure our performance with SLAs, first-time fix rates, and satisfaction scores—and we stand up dedicated teams that learn your brand, assets, and expectations.
Talk to UsAbout Us
Our story
bmfm24 was founded to remove friction from multi-site operations. We partner with national brands to unify emergency response, maintenance, and projects under one accountable team—backed by a reliable vendor network and data-driven reporting.
Our mission
Keep locations safe, open, and on-brand through proactive maintenance, rapid response, and relentless communication—so your teams can focus on customers.
Core values
Urgency
We move fast with discipline and clear communication.
Accountability
We own outcomes and continuously improve.
Craftsmanship
We uphold brand standards at every location.
Transparency
Open reporting—no surprises.
Safety
We prioritize people and compliance on every job.
Partnership
We act as an extension of your team.
Industries we serve
Retail
Restaurants & QSR
Financial Services
Healthcare & Clinics
Logistics & Warehousing
Education & Public
Let’s build a consistent FM program together
Speak with our team about your trade mix and coverage needs.
Schedule a Consultation
What happens next
- We’ll confirm your details and schedule a 20–30 minute discovery call.
- We align on locations, trades, SLAs, and reporting needs.
- We deliver a tailored FM program and rollout timeline.
Prefer to talk now?
Call Dispatch
Call our team and reference your locations to expedite scoping.